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TIP: Strong, secure passwords contain between 6 and 15 characters, including numbers, upper-case, and lower-case letters.
The Reset User's Password enables you to reset a user's password required to login to the system.
Note: Passwords can be reset for user's who have forgotten their passwords. If a user attempts to log in with an incorrect password, a Login Error will display. The user will be temporarily locked out of the system after six unsuccessful login attempts Remember, passwords are case-sensitive.
To reset a User’s Password
1. On the menu bar, select Security.
2. Select
User Manager.
The Search for User screen displays.
3. On
the Search By drop-down list, select Last Name or User
Name, enter all or part of the Name in the text box, and then Select
Search.
—OR—
Select All to display a list of all users.
A list of users matching the search criteria displays.
4. Select
the User you wish to access.
The User Options menu displays.
5. Select
Reset User’s Password.
The Reset User's Password screen displays.
6. Enter the New Password.
Note: Default settings require a password to be at least six characters in length, containing one or more numbers. However, these settings can be changed by state administrators within the Configuration module.
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TIP: Strong, secure passwords contain between 6 and 15 characters, including numbers, upper-case, and lower-case letters. |
7. Confirm the New Password.
8. Select
Save.
A confirmation screen displays.